Wellness & Recovery Specialist: Elevate Member Experience

EōS Fitness

Rancho Santa Margarita (CA)

On-site

USD 23,000 - 25,000

Full time

7 days ago

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Benefits offered by this job

Free membership

Plus one family

PT discount

Merchandise

Employee referral

Daily Pay

Job summary

EōS Fitness is seeking a highly motivated and customer centric Wellness & Recovery Specialist to support amenities including Refresh & Recovery, The Tank, EGYM, and Locker Rooms. You will maintain cleanliness, enforce safety protocols, and ensure a superior member experience by addressing equipment issues and coordinating with managers.

Key duties include assisting members with services like Cryotherapy and Infrared Therapy, ensuring accessibility, auditing equipment and spaces daily, and

Qualifications

Ability to multitask in a fast-paced environment.
Strong communication and interpersonal skills.
Customer-focused and service oriented.
Willing to work weekends, evenings, and holidays.
Eager to learn about Refresh & Recovery services.
CPR/AED certification must be obtained within 30 days.

Responsibilities

Assist and educate members on Refresh & Recovery services.
Follow safety protocols to protect health and safety.
Enforce membership access by level and eligibility.
Monitor amenities for cleanliness and ambiance.
Identify equipment issues and escalate to operations.
Support front desk to ensure smooth operations.

Skills

Multitasking

Customer service

Communication

Interpersonal skills

Weekend/evening availability

Learn quickly

Education

CPR/AED certification within 30 days

Job description

Key duties include assisting members with services like Cryotherapy and Infrared Therapy, ensuring accessibility, auditing equipment and spaces daily, and

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