Wellness & Recovery Specialist

EōS Fitness; Melbourne (FL); On-site; USD 20,664 - 22,041; Part time

Benefits offered by this job

Free membership for employee and one family member

Discounted Personal Training

Daily Pay offered

Competitive pay plus vacation, holiday, and sick pay

401(k) + Company matching

Group Health, dental, vision benefits

Job summary

EōS Fitness in Melbourne, FL, is looking for team members to assist members with Refresh & Recovery services, ensuring safety and quality experiences. Key responsibilities include educating members and monitoring recovery amenities.

The ideal candidate should possess strong multitasking and communication skills, a passion for health and wellness, and be CPR/AED certified. Competitive pay is offered along with various benefits including free membership and a collaborative team environment.

Qualifications

• Ability to multitask while engaging with members in a fast-paced environment.
• Strong communication skills for conveying issues and operational needs.
• Passionate about health and wellness with customer service experience preferred.

Responsibilities

• Assist and educate members on Refresh & Recovery services.
• Enforce membership compliance for access to amenities.
• Monitor saunas and recovery rooms for quality member experience.

Skills

Multitasking

Strong communication

Interpersonal skills

Customer service experience

Knowledge of health and wellness

Education

CPR/AED certification

Job description

Location

Melbourne, FL: N Wickham Rd/Business Ctr Blvd

Core Purpose

To create loyal, lifelong fans and exercise practitioners.

Responsibilities and Duties

• Assist and educate members on Refresh & Recovery services, including Cryotherapy, Infrared Therapy, Hydro Massage, Normatech, Theraguns, and other offerings.
• Follow and lead safety protocols to prioritize the health and safety of both team members and members.
• Enforce membership compliance by ensuring members have the correct membership level to access amenities.
• Monitor saunas and recovery rooms to ensure quality member experience by maintaining clean floors, stocked towels, appropriate lighting, and comfortable music levels.
• Identify equipment or technical issues for EGYM and Tank amenities and communicate concerns to the Operations Manager for resolution.
• Ensure all equipment is functional, clean, and equally accessible to members, promoting fair usage.
• Conduct daily audits of equipment functionality and cleanliness during weekly walks for all amenities, addressing any concerns promptly.
• Regularly audit pool and sauna temperatures, functionality, and cleanliness during shift walks, and report any issues.
• Maintain overall organization by ensuring equipment is returned to appropriate areas after use.
• Support front desk staff as needed to ensure smooth operations and member satisfaction.

Qualifications

• Ability to multitask while effectively engaging with members in a fast-paced environment.
• Strong communication skills, able to clearly convey issues and operational needs to management.
• Excellent interpersonal skills with a customer-focused attitude.
• The ability and willingness to work weekends, evenings and holidays as needed.
• Willing to learn about the different Refresh & Recovery services we offer.
• Passionate about health and wellness.
• Customer service experience preferred.
• CPR/AED certification required within 30 days of hire.
• Must successfully pass Background Check.
• And, of course, someone who embraces our Core Values!

Compensation

Hourly Pay Range: $15 - $16 USD

Benefits and Perks

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training, and merchandise – including supplements.
• Employee referral program.
• Daily Pay offered - access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.*
• Group Health, dental, vision, Supplemental Life, and Employee Assistant Program are offered!*
• 401(k) + Company matching!*
• Personal education growth options with Sophia Learning.

Equal Opportunity Employer

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.