Wellness Programs & Concierge Coordinator

Start Up Wellness; Los Angeles (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

Start Up Wellness in Santa Monica, CA, is seeking a part-time Wellness Coordinator to support daily operations at our wellness center. You will greet clients, answer questions about services, and coordinate appointment scheduling and follow-up communications on-site.

You will also help organize wellness events and workshops, assist practitioners with client flow, and maintain a calm, organized environment. The role includes record-keeping and supporting health promotion and sales initiatives,

Qualifications

• Demonstrated knowledge and interest in Health & Wellness, including holistic and integrative approaches.
• Strong Customer Service skills with a focus on empathy, patience, and client-centered support.
• Ability to support general Wellness initiatives, including lifestyle coaching support and wellness program coordination.
• Flexible schedule and availability evenings and weekends preferred.
• Comfort working on-site in a wellness setting, including handling confidential information responsibly.
• Clear and professional Communication skills, both written and verbal, for interacting with clients, outside providers and team members.
• Organizational and time-management skills to handle multiple tasks, competing priorities, and appointments in a fast-paced environment.
• Experience or education in wellness programming, such as classes, workshops, biohacking technology or events, preferred.
• Previous experience in a spa, clinic, fitness center, or wellness environment, preferred.
• Experience with scheduling software preferred; basic computer skills for accurate record keeping, scheduling, and client communication a must.

Responsibilities

• Greet and check in clients and answer questions about services.
• Coordinate appointment scheduling and follow-up communications.
• Help organize wellness events and workshops and assist practitioners with client flow.
• Maintain a clean, calm, and organized environment.
• Maintain accurate records and support health promotion and sales initiatives.
• Collaborate with the team to improve services and client satisfaction.

Skills

Wellness knowledge

Customer service

Lifestyle coaching

Flexible schedule

On-site work

Communication

Organization

Wellness programming

Spa/clinic experience

Scheduling software

Education

High school diploma or equivalent

Further education in health or wellness

Tools

Scheduling software

Job description

Start Up Wellness in Santa Monica, CA, is seeking a part-time Wellness Coordinator to support daily operations at our wellness center. You will greet clients, answer questions about services, and coordinate appointment scheduling and follow-up communications on-site.

You will also help organize wellness events and workshops, assist practitioners with client flow, and maintain a calm, organized environment. The role includes record-keeping and supporting health promotion and sales initiatives,