Part-Time Premium Wellness Concierge

Hydration Room; Goleta (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Time Off

Insurance

401(k)

Career Development

IV Therapy

Flexible Scheduling

Parental Leave

Job summary

Hydration Room in Goleta, CA is seeking a Wellness Coordinator to deliver elevated, high-touch patient experiences. You will check in patients, verify paperwork, schedule appointments, assist the RN, and handle payments with polished, professional communication.

The role requires 2+ years in high-volume customer service and 1+ year in premium hospitality, with weekend availability and flexibility across Is multiple locations. Prior POS and scheduling system familiarity is a plus.

Qualifications

• High school diploma or equivalent required.
• 2+ years of experience in a high-volume patient or customer service environment.
• 1+ year in high-end customer service or boutique hospitality - preferred.
• Schedule flexibility between 8:00am – 8:00pm.
• Availability to work a minimum of one weekend shift per week.
• Commitment to work at all listed locations.

Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment.
• Assist the RN in opening and/or closing the clinic each day.
• Perform basic administrative, clerical, and technical tasks to coordinate patient care.
• Manage phones, including answering calls, returning missed calls from off-hours, and documenting calls in a timely manner.
• Work with the RN to maintain clinic and nursing supplies inventory by checking stock, anticipating needed supplies, and recording delivery receipts.
• Promote service packages and memberships.
• Deliver Five Star Customer Service to ensure a positive patient experience.

Skills

High-end customer service

Premium hospitality

POS systems

Scheduling systems

Education

High school diploma

Tools

POS systems

Scheduling systems

Job description

Hydration Room in Goleta, CA is seeking a Wellness Coordinator to deliver elevated, high-touch patient experiences. You will check in patients, verify paperwork, schedule appointments, assist the RN, and handle payments with polished, professional communication.

The role requires 2+ years in high-volume customer service and 1+ year in premium hospitality, with weekend availability and flexibility across Is multiple locations. Prior POS and scheduling system familiarity is a plus.