Premium Wellness Concierge — Part-Time & Flexible

Hydration Room; Monrovia (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Paid Time Off

Medical, dental, vision insurance

401(k) for part-time and full-time

Career Development Opportunities

IV and injection therapy benefits

Flexible Scheduling

Parental Leave Program

Job summary

Hydration Room is seeking a Wellness Coordinator to create a warm, refined, and service-driven experience for patients from check-in to checkout. You will support the RN, handle scheduling, and ensure clear, professional communication across visits.

This part-time role expects 2–4 shifts weekly across Monrovia, Pasadena, and Los Feliz clinics, with at least one weekend shift. Prior experience in premium customer service is preferred.

Qualifications

• 2+ years of experience in a high-volume patient or customer service environment.
• 1+ year in high-end customer service or boutique hospitality preferred.
• Schedule flexibility between 8:00am-8:00pm.
• Availability to work a minimum of one weekend shift per week.
• Commitment to work at all listed locations.

Responsibilities

• Partner with and support the RN in providing care to patients in a fast-paced environment.
• Assist the RN in opening and/or closing the clinic each day.
• Perform basic administrative, clerical, and technical tasks to coordinate patient care.
• Manage phones, including answering calls and documenting calls in a timely manner.
• Maintain clinic and nursing supplies inventory by checking stock and recording deliveries.
• Promote service packages and memberships.
• Deliver Five Star Customer Service to ensure a positive patient experience.

Skills

Customer service

Hospitality

POS systems

Scheduling

Clerical tasks

Communication

Education

High school diploma or equivalent

Tools

POS systems

Scheduling software

Job description

Hydration Room is seeking a Wellness Coordinator to create a warm, refined, and service-driven experience for patients from check-in to checkout. You will support the RN, handle scheduling, and ensure clear, professional communication across visits.

This part-time role expects 2–4 shifts weekly across Monrovia, Pasadena, and Los Feliz clinics, with at least one weekend shift. Prior experience in premium customer service is preferred.