Wellness Office Assistant, Student Support

Frederick Community College; Frederick (MD); On-site; USD 32,000 - 35,000; Full time

Job summary

Frederick Community College seeks an Office Assistant, Live Well to lead the front desk and Zen Den operations, ensuring a welcoming environment for students seeking wellness resources. The role supports procurement, invoicing, and vendor communications while coordinating schedules and referrals to counseling services.

You will assist with wellness programs and events, maintain confidential records, and collaborate with counselors and campus partners to foster a caring campus culture.

Qualifications

• Associate degree required in a field related to social sciences or similar.
• Two years of experience in customer service, administrative support, student services, or related environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn college systems.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Commitment to supporting a diverse student population and confidentiality.

Responsibilities

• Serve as primary contact for FCC Live Well, delivering excellent customer service.
• Coordinate daily operations of reception and Zen Den, keeping spaces welcoming and well-supplied.
• Manage counselor schedules, intake coordination, referrals, and follow-up communications.
• Assist students in navigating wellness resources and connect to appropriate services.
• Support crisis response protocols by assisting with intake and coordinating with counselors.
• Oversee procurement and payment operations: purchasing, invoicing, and vendor communications.
• Maintain office records, prepare reports, and track participation and referrals.
• Assist with planning and promoting wellness programs, events, and outreach.

Skills

Customer service

Administrative support

Microsoft Office

Organizational skills

Written and verbal communication

Confidentiality

Education

Associate’s degree in related field

Bachelor’s degree (desired)

Tools

College systems and databases

Job description

Frederick Community College seeks an Office Assistant, Live Well to lead the front desk and Zen Den operations, ensuring a welcoming environment for students seeking wellness resources. The role supports procurement, invoicing, and vendor communications while coordinating schedules and referrals to counseling services.

You will assist with wellness programs and events, maintain confidential records, and collaborate with counselors and campus partners to foster a caring campus culture.