Wellness Navigator: Care Coordination for Health Equity

DAP Health; Palm Springs (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

DAP Health in Palm Springs, CA, is seeking a Wellness Navigator to support patients across clinics. The role focuses on care coordination, linkage to services, and advancing health equity for diverse populations.

You will work with clinical and administrative staff to reduce barriers to care, document encounters, and tracking of outcomes while engaging community partners to ensure continuity of care and access to comprehensive services.

Qualifications

• Three years’ experience in a clinical setting or community health setting.
• Three years’ experience in care coordination.
• Knowledge of health system navigation and connecting patients to social services.
• Knowledge of State programs and familiarity with EHR systems.

Responsibilities

• Develop expertise in Epic population management to track high‑risk patients and engagement.
• Document patient encounters using templates and workflows.
• Maintain a caseload, track attendance, and assist with scheduling and follow-up.
• Provide outreach to support timely initiation and completion of care.
• Coordinate with staff to address barriers and facilitate warm hand-offs.
• Participate in multidisciplinary case conferences to support care planning.
• Ensure care documentation is complete and accessible to the team.
• Support quality assurance and special projects related to patient care.
• Maintain core performance indicators and provide reports as requested.
• Assist patients in navigating services within DAP Health.

Skills

Interpersonal communication

Bilingual English/Spanish

Care coordination

Team collaboration

Time management

Cultural sensitivity

EHR proficiency

Patient advocacy

Public speaking

Documentation

Education

Three years’ clinical/community health experience

Tools

Epic population management

EHR & patient tracking systems

Job description

DAP Health in Palm Springs, CA, is seeking a Wellness Navigator to support patients across clinics. The role focuses on care coordination, linkage to services, and advancing health equity for diverse populations.

You will work with clinical and administrative staff to reduce barriers to care, document encounters, and tracking of outcomes while engaging community partners to ensure continuity of care and access to comprehensive services.