Community Care Navigator & Enrollment Specialist

DAP Health; Cathedral City (CA); Vor Ort; USD 30.000 - 33.000; Vollzeit

Zusammenfassung

DAP Health in Cathedral City, CA is actively seeking a Care Coordinator Specialist (CCS) to educate communities about public health programs and assist with enrollment for affordable care options. The CCS will perform outreach, enrollment assistance, and follow-up to overcome barriers to eligibility and care.

The role involves presenting at events, guiding families through applications, and maintaining accurate records in the practice management system.

Qualifikationen

• Excellent oral and written communication skills.
• Bilingual in Spanish/English preferred.
• Demonstrated excellent interpersonal communication and presentation skills.
• Understanding of diverse populations demonstrating compassion and understanding.
• Excellent organizational skills in independently managing workload.
• Attention to detail required for tracking cases and following up with clients on a timely basis.
• Ability to multi-task and handle multiple cases.
• Team player – willing to learn, assist, and help other team members as required.
• Demonstrate genuine concern as to the health care and social wellbeing of all people.

Aufgaben

• Demonstrate thorough knowledge of available public funded programs including Covered California, Medi-Cal, MCAP, Family PACT, EWC, BCCTP, Sliding Fee, CPE, Presumptive Eligibility Programs and others as determined appropriate.
• Conduct presentations at various community sites including schools, churches, food banks, work sites, WIC offices, and other community-based organizations, and represent DAP Health at health fairs and community events as assigned.
• Conduct enrollment and application assistance for public programs, assess low to moderate income families for qualifications, promote program applications and assist with sliding fee scale applications.
• Accurately complete patient registration for new patients, including demographics and household assessment, and maintain current information in the practice management system.
• Provide assistance to families or individuals facing access or retention barriers; communicate with program representatives and eligibility workers to resolve issues.
• Provide extensive follow-up/case management to confirm enrollments, ensure utilization of services, and retention of benefits.
• Facilitate access to healthcare services by informing applicants of benefits and services available.
• Assist patients with health plan enrollment or transfer of primary physician.
• Identify newborns eligible for Medi-Cal and assist expedited enrollment.
• Submit reports of work completed as requested by management.
• Maintain monthly compliance on programs and Sliding Fee audits.
• Perform other duties as assigned.

Kenntnisse

Communication skills

Bilingual Spanish/English

Interpersonal communication

Organizational skills

Attention to detail

Multi-tasking

Team player

Public health advocacy

Computer literacy

Ausbildung

CEC certification

BLS certification (American Heart Association or Red Cross)

Jobbeschreibung

DAP Health in Cathedral City, CA is actively seeking a Care Coordinator Specialist (CCS) to educate communities about public health programs and assist with enrollment for affordable care options. The CCS will perform outreach, enrollment assistance, and follow-up to overcome barriers to eligibility and care.

The role involves presenting at events, guiding families through applications, and maintaining accurate records in the practice management system.