Wellness Membership Sales Specialist

Massage Envy; Frankfort (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Sales coaching

Career growth

Wellness impact

Job summary

Massage Envy is seeking a Wellness Sales Advisor to help guests feel their best while driving membership sales and delivering exceptional service. You will guide guests through their wellness journey, understand needs, recommend services, and educate on membership value.

Ideal candidates enjoy goal-oriented sales, thrive in a fast-paced team environment, and are eager to grow professionally within a nationally recognized wellness brand.

Qualifications

• Customer-focused sales role with clear performance expectations and growth opportunities.
• Experience in retail, hospitality, fitness, or membership sales preferred.
• Strong communication and relationship-building skills.
• Able to work in a fast-paced, team-driven environment.

Responsibilities

• Create an exceptional first impression for every guest—in person and over the phone.
• Build trust with guests using our sales framework to recommend personalized wellness solutions.
• Educate guests on Massage Envy memberships, enhancements, and services.
• Confidently ask for the sale and convert first-time guests into loyal members.
• Meet and exceed membership sales and guest retention goals.
• Schedule appointments strategically to match guest needs with the right service provider.
• Follow up with leads, prospective members, and existing guests to increase engagement and rebooking.
• Deliver a high-energy, positive guest experience in a fast-paced environment.
• Support daily operations including maintaining a clean, organized, and welcoming clinic environment.

Skills

Sales

Customer service

Communication

Team player

Goal oriented

Job description

Massage Envy is seeking a Wellness Sales Advisor to help guests feel their best while driving membership sales and delivering exceptional service. You will guide guests through their wellness journey, understand needs, recommend services, and educate on membership value.

Ideal candidates enjoy goal-oriented sales, thrive in a fast-paced team environment, and are eager to grow professionally within a nationally recognized wellness brand.