Wellness Membership Sales Consultant

Massage Envy; Beachwood (OH); On-site; USD 35,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Telehealth

401(k) with matching

Discounts on services and products

Ongoing training and growth

Job summary

Massage Envy Beachwood is looking for a motivated Membership Sales Representative to help guests discover the value of regular massage, skincare, assisted stretch, and total body wellness. You’ll work with guests in person and over the phone, recommending memberships, services, enhancements, and retail products based on each guest’s needs.

In this role you will convert first-time guests into members through confident, professional sales conversations, follow up to encourage rebooking and

Qualifications

• 2+ years of commissioned sales experience preferred.
• Experience in membership sales, retail sales, fitness, spa, med spa, hospitality, wireless, cosmetics, or similar customer-facing sales roles is a plus.
• High school diploma or equivalent preferred.

Responsibilities

• Welcome guests and create a positive first impression.
• Recommend memberships, services, enhancements, and retail products based on each guest’s needs.
• Convert first-time guests into members through confident, professional sales conversations.
• Follow up with guests and members to encourage rebooking, retention, and continued wellness.
• Support front desk operations, appointment booking, checkout, and member account needs.
• Meet individual and team sales goals.
• Perform other duties as assigned by clinic management.

Skills

Commission-based sales

Customer service

Phone sales

Relationship building

Education

High school diploma or equivalent

Job description

Massage Envy Beachwood is looking for a motivated Membership Sales Representative to help guests discover the value of regular massage, skincare, assisted stretch, and total body wellness. You’ll work with guests in person and over the phone, recommending memberships, services, enhancements, and retail products based on each guest’s needs.

In this role you will convert first-time guests into members through confident, professional sales conversations, follow up to encourage rebooking and