Sales Wellness Advisor

Massage Envy; Frankfort (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Sales coaching

Career growth

Wellness impact

Job summary

Massage Envy is seeking a Wellness Sales Advisor to help guests feel their best while driving membership sales and delivering exceptional service. You will guide guests through their wellness journey, understand needs, recommend services, and educate on membership value.

Ideal candidates enjoy goal-oriented sales, thrive in a fast-paced team environment, and are eager to grow professionally within a nationally recognized wellness brand.

Qualifications

• Customer-focused sales role with clear performance expectations and growth opportunities.
• Experience in retail, hospitality, fitness, or membership sales preferred.
• Strong communication and relationship-building skills.
• Able to work in a fast-paced, team-driven environment.

Responsibilities

• Create an exceptional first impression for every guest—in person and over the phone.
• Build trust with guests using our sales framework to recommend personalized wellness solutions.
• Educate guests on Massage Envy memberships, enhancements, and services.
• Confidently ask for the sale and convert first-time guests into loyal members.
• Meet and exceed membership sales and guest retention goals.
• Schedule appointments strategically to match guest needs with the right service provider.
• Follow up with leads, prospective members, and existing guests to increase engagement and rebooking.
• Deliver a high-energy, positive guest experience in a fast-paced environment.
• Support daily operations including maintaining a clean, organized, and welcoming clinic environment.

Skills

Sales

Customer service

Communication

Team player

Goal oriented

Job description

Wellness Sales Advisor – Massage Envy

Help Guests Feel Their Best While Building a Career in Sales & Wellness

At Massage Envy, this role is much more than answering phones or scheduling appointments. We’re looking for motivated, goal-oriented individuals who enjoy connecting with people, delivering exceptional service, and driving membership sales through meaningful guest relationships.

As a Wellness Sales Advisor, you’ll guide guests through their wellness journey by understanding their needs, recommending the right services, and educating them on the value of consistent self-care through our membership program. If you’re energized by hitting goals, thrive in a team environment, and genuinely enjoy helping people, this could be the perfect fit.

This is a customer-focused sales role with clear performance expectations and growth opportunities.

What You’ll Do:

• Create an exceptional first impression for every guest—in person and over the phone.
• Build trust with guests using our sales framework to recommend personalized wellness solutions.
• Educate guests on Massage Envy memberships, enhancements, and services.
• Confidently ask for the sale and convert first-time guests into loyal members.
• Meet and exceed membership sales and guest retention goals.
• Schedule appointments strategically to match guest needs with the right service provider.
• Follow up with leads, prospective members, and existing guests to increase engagement and rebooking.
• Deliver a high-energy, positive guest experience in a fast-paced environment.
• Support daily operations including maintaining a clean, organized, and welcoming clinic environment.

What Makes You a Great Fit:

• You enjoy sales and are motivated by goals and performance incentives.
• You are confident recommending products, services, or memberships.
• You thrive in a fast-paced, people-centered environment.
• You’re coachable, positive, and eager to grow professionally.
• You have strong communication and relationship-building skills.
• You naturally create welcoming experiences and make people feel valued.
• You work well both independently and as part of a winning team.
• Customer service or sales experience is preferred (retail, hospitality, fitness, membership sales, etc.).

What Success Looks Like:

• Consistently achieving membership conversion goals.
• Building strong guest relationships that drive repeat visits.
• Creating positive experiences that turn first-time guests into long-term members.
• Contributing to a supportive, energetic, and high-performing team culture.

Why Join Massage Envy?

• Competitive hourly pay plus uncapped performance incentives.
• Training and ongoing sales coaching.
• Career growth opportunities within a nationally recognized wellness brand.
• Supportive team culture focused on gratitude, optimism, empathy, consistency, and excellence.
• The opportunity to make a real impact on people’s health and wellness.

If you’re looking for a role where you can combine customer service, relationship-building, and sales in a positive, team-oriented environment, we’d love to meet you.