Wellness Membership Sales & Guest Experience Specialist

Elements Massage; Denver (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Starting wage $20–$23 per hour

Paid Time Off

Commission bonuses

Complimentary monthly massage

Job summary

Elements Massage Cherry Creek is seeking a Wellness Membership Advisor to assist guests with Wellness Memberships, upsell services, and handle appointment bookings. You will create a welcoming studio atmosphere and provide an outstanding guest experience.

Qualified candidates have 1+ years in sales/customer service in a spa or retail setting, a team-player mindset, and adaptability with software tools. The role offers a warm, structured environment with growth potential and perks including a

Qualifications

• 1+ yrs of sales and customer service experience in a spa or retail environment preferred.
• Flexible schedule and reliable work ethic.
• Detail-oriented and friendly demeanor.
• Ability to learn new computer software.

Responsibilities

• Sell Wellness Membership programs and upsell services.
• Book appointments and maintain studio cleanliness.
• Answer phone professionally and ensure excellent guest experience.

Skills

Sales experience

Customer service

Face-to-face engagement

Team player

Tools

POS software

CRM

Job description

Elements Massage Cherry Creek is seeking a Wellness Membership Advisor to assist guests with Wellness Memberships, upsell services, and handle appointment bookings. You will create a welcoming studio atmosphere and provide an outstanding guest experience.

Qualified candidates have 1+ years in sales/customer service in a spa or retail setting, a team-player mindset, and adaptability with software tools. The role offers a warm, structured environment with growth potential and perks including a