Retail Sales Associate / Customer Service

Elements Massage; Denver (CO); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Starting wage $20–$23 per hour

Paid Time Off

Commission bonuses

Complimentary monthly massage

Job summary

Elements Massage Cherry Creek is seeking a Wellness Membership Advisor to assist guests with Wellness Memberships, upsell services, and handle appointment bookings. You will create a welcoming studio atmosphere and provide an outstanding guest experience.

Qualified candidates have 1+ years in sales/customer service in a spa or retail setting, a team-player mindset, and adaptability with software tools. The role offers a warm, structured environment with growth potential and perks including a

Qualifications

• 1+ yrs of sales and customer service experience in a spa or retail environment preferred.
• Flexible schedule and reliable work ethic.
• Detail-oriented and friendly demeanor.
• Ability to learn new computer software.

Responsibilities

• Sell Wellness Membership programs and upsell services.
• Book appointments and maintain studio cleanliness.
• Answer phone professionally and ensure excellent guest experience.

Skills

Sales experience

Customer service

Face-to-face engagement

Team player

Tools

POS software

CRM

Job description

Overview

Wellness Membership Advisor "WMA" - Elements Massage Cherry Creek

If you’re looking for a sales associate position where you can help facilitate positive changes in a meaningful way, then look no further!

Here at Elements Massage Cherry Creek, we provide our communities with wellness opportunities in the form of therapeutic massage and our Wellness Memberships.

We are currently seeking 2 individuals with bright and friendly personalities who love engaging with clientele face-to-face and taking an active role in the health and wellness journeys of others.

Schedule Availability: Thursday, Friday, and Sunday from 7:30AM - 3:30PM,

Thursday, Friday from 3:30PM - 10:30PM

*Additional hours may be available.

Responsibilities include selling our Wellness Membership programs, upselling services, booking appointments, maintaining our clean and inviting studio, answering the phone professionally and politely, and overall ensuring an excellent guest experience. In return, we will provide:

• A warm, welcoming professional atmosphere
• Structured training and proven processes to support your success
• Variety in your work that is both challenging and rewarding
• Potential for career advancement
• Complimentary monthly massages
• Competitive wage structure

Wellness Membership Advisors also enjoy the following perks:

• $20.00 - $23.00 starting range for wages
• Paid Time Off
• Commission bonuses for Wellness Membership sales
• A complimentary monthly massage at the studio

Qualified candidates will have:

• 1+yrs of sales and customer service experience in a spa or retail environment preferred
• Team player mindset
• Detail-oriented
• Kind and friendly
• Possess the ability to learn new computer software
• Proactive and forward-thinking
• Flexible schedule
• Dependable work ethic

Legal Disclaimer

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.