Wellness & Membership Growth Consultant

YMCA of The Pikes Peak Region; Colorado Springs (CO); On-site; USD 38,000 - 60,000; Full time

Job summary

YMCA of the Pikes Peak Region in Colorado Springs, CO seeks a Membership Sales & Wellness Consultant to convert prospective members and support growth, retention, and meaningful wellness experiences. You will guide tours, discuss goals, and connect members to programs and services while delivering exceptional service at every contact.

This role bridges Membership and Healthy Living across onboarding, desk operations, and ongoing engagement.

Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent required; sales/customer service or wellness-related fields preferred.
• Ability to build rapport, conduct needs-based consultations, and confidently recommend memberships.

Responsibilities

• Meet and exceed membership sales, conversions, and outreach goals.
• Conduct welcoming facility tours and recommend memberships and programs.
• Maintain accurate lead records and follow up via phone, email.
• Provide welcoming desk service and process registrations and payments.
• Support onboarding and member engagement initiatives.

Skills

Relationship Building

Communication & Influence

Sales and Customer Focus

Inclusion

Accountability

Education

High school diploma or equivalent

Job description

YMCA of the Pikes Peak Region in Colorado Springs, CO seeks a Membership Sales & Wellness Consultant to convert prospective members and support growth, retention, and meaningful wellness experiences. You will guide tours, discuss goals, and connect members to programs and services while delivering exceptional service at every contact.

This role bridges Membership and Healthy Living across onboarding, desk operations, and ongoing engagement.