Wellness Front Desk Specialist – Patient Experience & Sales

The Joint Chiropractic; Reno (NV); On-site; USD 22,000 - 30,000; Full time

Job summary

The Joint Chiropractic in Reno seeks a Front Desk Coordinator to deliver an exceptional patient experience while driving clinic performance through membership sales and efficient operations. You will greet patients, handle check-in/out, schedule appointments, and support a welcoming, organized front desk.

This role requires an energetic, sales-driven individual with strong communication skills, the ability to multitask in a fast-paced environment, and a professional appearance that reflects our

Qualifications

• High School Diploma or equivalent required; Associate’s degree or higher preferred.
• Experience in retail sales, customer service, or marketing is advantageous.
• Proficiency with basic computer systems and social media platforms.

Responsibilities

• Greet all members and patients with a warm, professional demeanor.
• Manage patient check-in/check-out using clinic systems (POS, Carbon).
• Schedule appointments and answer patient inquiries.
• Assist patients with completing forms and onboarding processes.
• Support promotions and memberships sales while maintaining high service standards.

Skills

Strong customer service

Sales-driven mindset

Excellent communication

Multitasking

Professional appearance

Team collaboration

Education

High School Diploma or equivalent

Associate’s degree or higher preferred

Tools

POS systems

Carbon

Digital Blue Book

Job description

The Joint Chiropractic in Reno seeks a Front Desk Coordinator to deliver an exceptional patient experience while driving clinic performance through membership sales and efficient operations. You will greet patients, handle check-in/out, schedule appointments, and support a welcoming, organized front desk.

This role requires an energetic, sales-driven individual with strong communication skills, the ability to multitask in a fast-paced environment, and a professional appearance that reflects our