Patient Experience Coordinator

The Joint Chiropractic; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee wellness perks

Discounts

Job summary

The Joint Chiropractic is seeking a friendly Front Desk Coordinator to greet patients, manage check-ins, and guide visitors through their visits with warmth and professionalism.

You will educate patients on membership options and wellness plans while supporting clinic flow in a fast-paced environment. This role emphasizes strong communication, multitasking, and a customer-first mindset.

Qualifications

• Outgoing, people-focused individuals who genuinely enjoy customer interaction.
• Excellent communication skills and the ability to keep conversations engaging.
• Confidence in talking about wellness, lifestyle, and membership options.
• Strong multitasking skills in a busy, fast-paced environment.

Responsibilities

• Greet and engage with patients in a warm, welcoming, and professional manner.
• Create meaningful conversations and build connections that make people feel valued.
• Educate patients on membership options, wellness plans, and services.
• Assist with check-ins, scheduling, and guiding patients through their visit.
• Support clinic flow and ensure a positive, stress-free environment.
• Represent The Joint Chiropractic brand with energy, empathy, and professionalism.

Skills

Excellent communication

People skills

Multitasking

Team player

Sales-oriented

Job description

The Joint Chiropractic is seeking a friendly Front Desk Coordinator to greet patients, manage check-ins, and guide visitors through their visits with warmth and professionalism.

You will educate patients on membership options and wellness plans while supporting clinic flow in a fast-paced environment. This role emphasizes strong communication, multitasking, and a customer-first mindset.