Wellness Front Desk Specialist & Member Concierge

The Joint Corp.; Longmont (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

STD

LTD

Job summary

The Joint Corp. in Longmont, CO is seeking a Front Desk Coordinator to join a fast-paced retail healthcare team. You will greet patients, manage check-ins, and help drive clinic growth by promoting wellness plans and memberships. A strong customer service background and sales mindset are essential.

Competitive starting pay of $17 per hour with bonus opportunities, plus comprehensive health and life benefits. This role emphasizes teamwork and a proactive, service-minded approach to patient care.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales experience

Phone skills

Multitasking

Team player

Education

High school diploma

Tools

POS software

Job description

The Joint Corp. in Longmont, CO is seeking a Front Desk Coordinator to join a fast-paced retail healthcare team. You will greet patients, manage check-ins, and help drive clinic growth by promoting wellness plans and memberships. A strong customer service background and sales mindset are essential.

Competitive starting pay of $17 per hour with bonus opportunities, plus comprehensive health and life benefits. This role emphasizes teamwork and a proactive, service-minded approach to patient care.