Wellness Front Desk Specialist

The Joint Chiropractic; Pensacola (FL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

STD

LTD

Job summary

The Joint Chiropractic in Pensacola, FL is seeking a Wellness Coordinator to enhance patient experience and front desk operations in a fast-paced, retail healthcare setting. You will greet patients, manage flow, present wellness plans, and support clinic growth while collaborating with chiropractors to ensure a positive, welcoming environment.

This full-time role requires a high school diploma, strong customer service and sales skills, and the ability to stand for long periods; starting pay is

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression
• Manage the flow of patients through the clinic in a timely, organized manner
• Present and sell wellness plans and membership packages confidently and accurately
• Support the clinic’s sales goals by converting new and returning patients into members
• Answer phone calls and assist with appointment scheduling and patient inquiries
• Re-engage inactive members and maintain up-to-date patient records using POS software
• Assist with clinic marketing efforts and community outreach
• Maintain a clean, organized front desk and clinic environment
• Collaborate with team members and chiropractors to ensure a positive patient experience

Skills

Customer service

Sales experience

Phone skills

Computer skills

Multitasking

Team oriented

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Pensacola, FL is seeking a Wellness Coordinator to enhance patient experience and front desk operations in a fast-paced, retail healthcare setting. You will greet patients, manage flow, present wellness plans, and support clinic growth while collaborating with chiropractors to ensure a positive, welcoming environment.

This full-time role requires a high school diploma, strong customer service and sales skills, and the ability to stand for long periods; starting pay is