Wellness Front Desk Associate — Flexible Schedule & Benefits

Massage Envy; San Jose (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid time off

Referral bonus

Employee assistance

Flexible schedule

Training

Free monthly massage/ skincare service

Job summary

Massage Envy Blossom Hill in San Jose, CA, is seeking team members who excel in customer service and sales within a wellness environment. You will educate clients on Total Body Care, promote services, and schedule appointments while helping guests feel valued and understood.

Responsibilities include growing a loyal client base, supporting daily clinic flow, and providing friendly, informed service. Training is provided to build product knowledge and customer care skills.

Qualifications

• Retail or sales experience preferred
• Strong math and computer skills; ability to multitask
• Great people skills; build positive relationships with guests
• Knowledge of massage and skin care services is helpful

Responsibilities

• Provide outstanding customer service and help guests feel valued and understood
• Educate clients on Total Body Care and promote the Wellness Program; book services and encourage homecare retail purchases
• Support clinic flow by greeting clients, scheduling services, answering calls, responding to emails
• Grow and retain a client base through in-person and phone/email outreach

Skills

Retail experience

Math skills

People skills

Customer service

Computer skills

Tools

Computer skills

Job description

Massage Envy Blossom Hill in San Jose, CA, is seeking team members who excel in customer service and sales within a wellness environment. You will educate clients on Total Body Care, promote services, and schedule appointments while helping guests feel valued and understood.

Responsibilities include growing a loyal client base, supporting daily clinic flow, and providing friendly, informed service. Training is provided to build product knowledge and customer care skills.