Wellness Concierge & Front Desk Sales

Massage Envy; Daly City (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Base pay

Healthcare for full-time

401(k)

Paid time off

Referral bonus

Flexible schedule

Training

Free massage/service monthly

Product discounts

Job summary

Massage Envy Daly City is hiring team members to deliver outstanding customer experiences and support guests on their wellness journey. You will greet clients, answer questions, book appointments, and promote services and products with a friendly, professional approach.

The position offers both full-time and part-time schedules, an hourly base pay of $18.00–$22.00 plus bonuses and commissions, benefits for full-time staff, paid time off, and ongoing product and service training in a supportive

Qualifications

• Have previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Customer service

Math skills

Computer skills

People skills

Multitasking

Job description

Massage Envy Daly City is hiring team members to deliver outstanding customer experiences and support guests on their wellness journey. You will greet clients, answer questions, book appointments, and promote services and products with a friendly, professional approach.

The position offers both full-time and part-time schedules, an hourly base pay of $18.00–$22.00 plus bonuses and commissions, benefits for full-time staff, paid time off, and ongoing product and service training in a supportive