Wellness Concierge & Front Desk Sales

Massage Envy; San Jose (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) matching

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training program

Free monthly service

Job summary

Massage Envy Blossom Hill in San Jose is seeking both full-time and part-time teammates to deliver exceptional Total Body Care experiences. You’ll greet guests, educate on services and memberships, book appointments, and help grow the client base.

The role values retail and customer service skills, math/computer ability, and the capacity to multitask in a busy setting. Benefits for full-time teammates include employer‑paid health plans, 401(k) matching, PTO, flexible scheduling, and monthly

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.

Skills

Retail experience

Customer service

Math skills

Computer skills

People skills

Job description

Massage Envy Blossom Hill in San Jose is seeking both full-time and part-time teammates to deliver exceptional Total Body Care experiences. You’ll greet guests, educate on services and memberships, book appointments, and help grow the client base.

The role values retail and customer service skills, math/computer ability, and the capacity to multitask in a busy setting. Benefits for full-time teammates include employer‑paid health plans, 401(k) matching, PTO, flexible scheduling, and monthly