Wellness Front Desk & Guest Experience Specialist
Massage Envy
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Benefits offered by this job
Job summary
Massage Envy Sunnyvale is seeking a motivated Sales Associate to deliver outstanding customer experiences in a wellness-focused retail environment. You will educate clients on services, book appointments, and promote both the Wellness Program and homecare retail.
A friendly approach helps grow client relationships and contribute to a welcoming clinic flow. The role supports full-time and part-time schedules with training provided, and opportunities to earn tips, bonuses, and commissions in
Qualifications
- Have previous retail or sales experience (preferred)
- Are critical thinkers with excellent math and computer skills and the ability to multitask
- Have great people skills and can establish positive relationships with guests
- Are supporters of total body care with a general knowledge of massage and skin care services
Responsibilities
- Provide outstanding customer service and help everyone feel valued and understood
- Educate clients on new and expanded services and the Wellness Program; book future services and encourage homecare retail
- Greet clients, schedule services, respond to calls and emails, and address questions
Skills
Job description
Massage Envy Sunnyvale is seeking a motivated Sales Associate to deliver outstanding customer experiences in a wellness-focused retail environment. You will educate clients on services, book appointments, and promote both the Wellness Program and homecare retail.
A friendly approach helps grow client relationships and contribute to a welcoming clinic flow. The role supports full-time and part-time schedules with training provided, and opportunities to earn tips, bonuses, and commissions in
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