Wellness Front Desk Sales & Guest Experience

Massage Envy; San Jose (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employer-paid healthcare

401(k) with employer match

Paid time off

Referral bonus

Employee Assistance Program

Flexible schedule

Training

Free massage/service monthly

Job summary

Massage Envy Blossom Hill seeks a friendly front-desk associate in San Jose, CA. You will deliver exceptional service, educate clients on Total Body Care, book future visits, and support daily clinic flow while helping grow a loyal client base.

The role requires evenings and weekend availability, with opportunities for growth through product and service training and an employee wellness program. Full-time or part-time options are available.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Skills

Retail sales experience

People skills

Multitasking

Math skills

Computer skills

Job description

Massage Envy Blossom Hill seeks a friendly front-desk associate in San Jose, CA. You will deliver exceptional service, educate clients on Total Body Care, book future visits, and support daily clinic flow while helping grow a loyal client base.

The role requires evenings and weekend availability, with opportunities for growth through product and service training and an employee wellness program. Full-time or part-time options are available.