Wellness Front Desk Pro – Flexible Schedule & Perks

Massage Envy; Tustin (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive base pay

Sign on BONUS

Employer-paid healthcare

Matching 401(k)

Paid time off

Employee referral bonus program

Employee Assistance Program

Flexible schedule

Free massage or skincare service

Job summary

Massage Envy in Tustin is hiring for frontline roles focused on delivering exceptional customer experiences and promoting Total Body Care. You will assist guests, schedule services, and drive client engagement across in-store and outreach channels.

We offer full-time and part-time positions with a competitive hourly wage, tips, bonuses, commissions, and a flexible schedule to support work-life balance.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

People skills

Math skills

Computer skills

Job description

Massage Envy in Tustin is hiring for frontline roles focused on delivering exceptional customer experiences and promoting Total Body Care. You will assist guests, schedule services, and drive client engagement across in-store and outreach channels.

We offer full-time and part-time positions with a competitive hourly wage, tips, bonuses, commissions, and a flexible schedule to support work-life balance.