Wellness Concierge & Sales Associate | Flexible Hours

Massage Envy; Irvine (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Competitive pay plus tips

401(k) plan

PSL & UTO available

Employee referral bonus

Flexible schedule

Training

Free massage or skincare quarterly

Product discount 30%

Job summary

Massage Envy in Irvine is hiring for a front-line guest services role within our wellness clinic. You will greet guests, educate them on massage and skincare services, promote the Wellness Program, and assist with scheduling and retail purchases.

This is a customer-centric position focused on building lasting relationships and delivering outstanding service. We offer flexible hours, a supportive team, and ongoing product/service training.

Qualifications

• Prior retail or sales experience preferred.
• Strong math and computer skills for multitasking.
• Excellent guest relationship skills.
• Knowledge of massage/skin care services helpful.

Responsibilities

• Provide outstanding customer service and make guests feel valued.
• Educate clients on services and products; promote Wellness Program.
• Schedule services, answer calls, respond to emails, and address questions.
• Grow and retain client base through in-person and outreach activities.

Skills

Retail experience

Math skills

Computer skills

People skills

Multitasking

Job description

Massage Envy in Irvine is hiring for a front-line guest services role within our wellness clinic. You will greet guests, educate them on massage and skincare services, promote the Wellness Program, and assist with scheduling and retail purchases.

This is a customer-centric position focused on building lasting relationships and delivering outstanding service. We offer flexible hours, a supportive team, and ongoing product/service training.