Front Desk Wellness Specialist | Flexible Hours & Growth

Massage Envy; Laguna Niguel (CA); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible scheduling

Paid training

Free massage and skincare services

Free prestige skincare products

Free employee membership

Healthcare benefits (30+ hours/week)

Hourly wage + bonus structure

Paid sick leave

Referral bonuses

Job summary

Massage Envy in Laguna Niguel, CA seeks friendly team members to deliver exceptional customer service and promote wellness programs. You will work with clients over the phone and in person, present the wellness memberships, schedule appointments, upsell services and retail products, and help maintain a clean, welcoming clinic environment.

We offer flexible schedules, paid training, healthcare benefits for 30+ hours per week, and opportunities for growth within a supportive team that values

Qualifications

• Strong customer service orientation.
• Extroverted, people-focused demeanor.
• Value health and wellness and thrive in a team environment.
• Positive work attitude and willingness to grow.

Responsibilities

• Over the phone and in-person customer service interactions.
• Presenting and selling the wellness program and memberships.
• Scheduling appointments and upselling enhancements and retail products.
• Manage inventory processes.
• Build empathetic relationships with clients and coworkers.
• Accept constructive feedback professionally to promote growth.
• Maintain knowledge of current service offerings and promotions.
• Assist in keeping a clean and sanitary work environment.

Skills

Customer service

Sales aptitude

Communication skills

Team player

Job description

Massage Envy in Laguna Niguel, CA seeks friendly team members to deliver exceptional customer service and promote wellness programs. You will work with clients over the phone and in person, present the wellness memberships, schedule appointments, upsell services and retail products, and help maintain a clean, welcoming clinic environment.

We offer flexible schedules, paid training, healthcare benefits for 30+ hours per week, and opportunities for growth within a supportive team that values