Wellness Front Desk Associate | Flexible Schedule & Perks

Massage Envy; Newport Beach (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Healthcare for full-time

401(k) matching

Paid time off

Monthly massage or skincare

Employee discounts

Flexible schedule

Training

Referral program

Assistance program

Free massage service

Product discounts

Job summary

Massage Envy Newport Beach at Westcliff is seeking a guest-focused team member who thrives in a fast-paced retail environment. You’ll provide outstanding service, book services, educate clients on memberships, and help grow the client base with friendly outreach.

Full-time and part-time schedules are available; flexible hours, day/evening shifts and weekends. Benefits include healthcare for full-time staff, 401(k) matching, paid time off, paid training, and monthly complimentary massage or

Qualifications

• Previous retail or sales experience preferred.
• Strong math and computer skills; able to multitask.
• Excellent people skills; build relationships with guests.
• Interest in total body care and knowledge of massage/skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Sales experience

Math skills

Computer skills

People skills

Customer service

Tools

POS system

Job description

Massage Envy Newport Beach at Westcliff is seeking a guest-focused team member who thrives in a fast-paced retail environment. You’ll provide outstanding service, book services, educate clients on memberships, and help grow the client base with friendly outreach.

Full-time and part-time schedules are available; flexible hours, day/evening shifts and weekends. Benefits include healthcare for full-time staff, 401(k) matching, paid time off, paid training, and monthly complimentary massage or