Wellness Concierge & Front Desk Sales Pro (Flexible)

Massage Envy; Mission Viejo (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Paid training

Free massage

Free skincare

Free employee membership

Healthcare benefits

Bonus incentives

Paid sick leave

Referral bonuses

Job summary

Massage Envy is seeking team members to provide excellent customer service and promote wellness programs in our California clinics. Join a friendly, energetic team and help guests experience massage, stretch, and skincare services while growing your skills and career within the Massage Envy family.

We offer flexible schedules, paid training, and benefits including free services and products, healthcare for 30+ hours/week, and performance-based bonuses.

Qualifications

• Love customer service and putting smiles on people's faces
• Extrovert who is a people person
• Value health and wellness and thrive in a team environment
• Positive work culture that supports work-life balance and having fun at work
• Want a place where your opinions and ideas matter
• Team player willing to do what it takes to get the job done
• See challenges as opportunities
• Come to work with a positive attitude and good vibes
• Want to grow within a company and develop your skills in a professional environment

Responsibilities

• Over the phone and in-person customer service interactions
• Presenting and selling the wellness program (maintain 30% sales closing)
• Scheduling appointments and upselling enhancements and retail products
• Manage inventory processes
• Building empathetic relationships with clients and co-workers
• Accepting constructive feedback in a professional manner that promotes growth
• Demonstrating and maintaining knowledge of all current service offerings and promotions
• Assist in maintaining a clean and sanitary work environment

Job description

Massage Envy is seeking team members to provide excellent customer service and promote wellness programs in our California clinics. Join a friendly, energetic team and help guests experience massage, stretch, and skincare services while growing your skills and career within the Massage Envy family.

We offer flexible schedules, paid training, and benefits including free services and products, healthcare for 30+ hours/week, and performance-based bonuses.