Wellness Front Desk Guest Experience Specialist

Massage Envy; Huntington Beach (CA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Healthcare benefits

401(k) plan

Referral bonus

EAP

Flexible schedule

Training provided

Free massage quarterly

Product discount 30%

Job summary

Massage Envy Huntington Beach West is seeking a friendly, client-focused associate for part-time shifts. You will greet guests, educate on Total Body Care, and book appointments while supporting daily operations and service flow.

Benefits include competitive pay, employer-paid healthcare for full-time staff, 401(k) options, and training. A flexible schedule helps maintain work-life balance and opportunities to earn bonuses.

Qualifications

• Have previous retail or sales experience (preferred).
• Are critical thinkers with excellent math and computer skills and the ability to multitask.
• Have great people skills and can establish positive relationships with guests.
• Are supporters of total body care with a general knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood.
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
• Help grow and retain a client base both in-person and through phone/email outreach.

Skills

Retail experience

Customer service

Math skills

People skills

Tools

POS software

CRM systems

Job description

Massage Envy Huntington Beach West is seeking a friendly, client-focused associate for part-time shifts. You will greet guests, educate on Total Body Care, and book appointments while supporting daily operations and service flow.

Benefits include competitive pay, employer-paid healthcare for full-time staff, 401(k) options, and training. A flexible schedule helps maintain work-life balance and opportunities to earn bonuses.