Wellness Front Desk Leader

Massage Envy; Mount Pleasant (SC); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Competitive base pay

Medical plans for full-time employees

Matching 401(k) up to 3%

Paid time off for full-time employees

Employee referral bonus

Employee Assistance Program

Flexible schedule

In-depth product and service training

A free massage, skincare or stretch服務每

Discounts on products

Job summary

Massage Envy is seeking a dynamic manager to lead a skilled team in Mount Pleasant, SC. The role focuses on driving memberships, promoting retail, and maintaining a high-quality, therapeutic environment.

Candidates should have management or sales experience, strong leadership, and excellent communication skills to coach and support a motivated team while delivering outstanding client experiences.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment.
• Natural leaders who can build relationships while motivating, coaching and supporting a team.
• Can have tough conversations in a professional and constructive manner.
• Can create a strong workplace culture where employees feel valued and connected to the mission.

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Management experience

Sales experience

Leadership

Customer service

Coaching

Job description

Massage Envy is seeking a dynamic manager to lead a skilled team in Mount Pleasant, SC. The role focuses on driving memberships, promoting retail, and maintaining a high-quality, therapeutic environment.

Candidates should have management or sales experience, strong leadership, and excellent communication skills to coach and support a motivated team while delivering outstanding client experiences.