Wellness Front Desk Concierge

DR BRIDGET A DEVLIN PLLC; Ferndale (MI); On-site; USD 29,000 - 38,000; Full time

Job summary

Claddagh Chiropractic Wellness Center in Ferndale, Michigan is seeking a dependable, energetic Front Desk Wellness Specialist to create an exceptional patient experience, keep the office running smoothly, and support patients as they work toward their health goals. This is more than a receptionist position and includes ownership, collaboration, and a commitment to excellence.

You will welcome patients, schedule and confirm appointments, handle payments and insurance questions, and maintain

Qualifications

• You may be a great fit if you: Are positive, friendly, and comfortable talking with people.
• Are dependable, punctual, and accountable.
• Can multitask in a fast-paced environment while staying accurate.
• Communicate clearly and confidently.
• Learn quickly and respond well to coaching.
• Take initiative without needing constant reminders.
• Are comfortable discussing appointments, payments, and next steps.
• Enjoy teamwork and believe health and wellness can change lives.
• Healthcare or chiropractic experience is helpful, but not required. We will train the right person who brings the right attitude, work ethic, and commitment to excellence.

Responsibilities

• Welcome and check patients in and out.
• Answer calls, texts, and patient questions professionally.
• Schedule appointments and help patients stay consistent with care.
• Collect payments, enter charges, and explain office payment options.
• Review paperwork and maintain accurate patient information.
• Communicate clearly with patients, doctors, and team members.
• Follow established systems, scripts, and office procedures.
• Assist with patient follow-up, reactivation, referrals, workshops, and wellness promotions.
• Maintain a clean, organized, and welcoming front office.
• Support the team wherever needed.

Job description

Claddagh Chiropractic Wellness Center in Ferndale, Michigan is seeking a dependable, energetic Front Desk Wellness Specialist to create an exceptional patient experience, keep the office running smoothly, and support patients as they work toward their health goals. This is more than a receptionist position and includes ownership, collaboration, and a commitment to excellence.

You will welcome patients, schedule and confirm appointments, handle payments and insurance questions, and maintain