Wellness Concierge: Front Desk & Member Experience

The Joint Chiropractic; Stafford (VA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Bonus opportunities

Paid training

Complimentary chiropractic care

Career growth opportunities

Positive, supportive team environment

Employee discounts

Job summary

The Joint Chiropractic in Stafford seeks a friendly, energetic Wellness Coordinator to welcome patients and manage daily clinic operations. You will educate patients on wellness memberships, assist with sales, and help deliver an outstanding patient experience in a busy chiropractic clinic.

As the face of the clinic, you will greet patients, handle check-ins/outs, schedule appointments, and support the team to ensure smooth daily operations while maintaining a welcoming, professional environment.

Qualifications

• Experience in customer service or sales within a fast-paced environment.
• Excellent communication and interpersonal skills.
• Comfortable discussing memberships and wellness plans.
• Ability to multi-task and stay organized.
• Basic computer proficiency and reliability.

Responsibilities

• Welcome patients and educate them about wellness memberships.
• Check patients in and out using the electronic system.
• Assist with membership sales and retention.
• Answer phones and schedule appointments.
• Process payments and maintain patient records.

Skills

Customer service

Communication

Sales experience

Front desk

Multitasking

Education

High school diploma

Tools

POS software

Scheduling software

Job description

The Joint Chiropractic in Stafford seeks a friendly, energetic Wellness Coordinator to welcome patients and manage daily clinic operations. You will educate patients on wellness memberships, assist with sales, and help deliver an outstanding patient experience in a busy chiropractic clinic.

As the face of the clinic, you will greet patients, handle check-ins/outs, schedule appointments, and support the team to ensure smooth daily operations while maintaining a welcoming, professional environment.