Wellness Front Desk Associate -- Patient Concierge & Sales

The Joint Chiropractic; Joplin (MO); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

The Joint Chiropractic in Joplin, MO is hiring a Front Desk Coordinator to greet patients, schedule appointments, and drive membership growth in a fast-paced retail healthcare setting.

Both full-time and part-time roles are available. This role emphasizes customer service, sales, and teamwork within a well-established franchise network. You will contribute to a positive patient experience while supporting clinic operations.

Formación

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.
• Strong phone, computer, and multitasking skills.
• Energetic, motivated, and confident in a goal-driven environment.
• Positive attitude with a team-oriented mindset.
• Must be able to stand/sit for long periods and lift up to 50 pounds.
• Office management or marketing experience is a plus.

Responsabilidades

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Conocimientos

Customer service

Sales experience

Phone skills

Multitasking

Team player

Stamina

Educación

High school diploma

Herramientas

POS software

CRM software

Descripción del empleo

The Joint Chiropractic in Joplin, MO is hiring a Front Desk Coordinator to greet patients, schedule appointments, and drive membership growth in a fast-paced retail healthcare setting.

Both full-time and part-time roles are available. This role emphasizes customer service, sales, and teamwork within a well-established franchise network. You will contribute to a positive patient experience while supporting clinic operations.