Wellness Front Desk Coordinator — Growth & Perks

The Joint Chiropractic; Collierville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Bonus potential

Opportunities for growth and personal

Job summary

The Joint Chiropractic in Collierville, TN is hiring a Front Desk Coordinator for a full-time, on-site role. You will welcome patients, manage check-ins, and guide them through scheduling while promoting wellness plans and memberships.

The position requires strong customer service, basic sales ability, and the stamina to stand for long periods. You will collaborate with chiropractors and staff to ensure a smooth patient experience and contribute to clinic growth.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of customer service and sales experience preferred.

Responsibilities

• Greet and check in patients, providing a friendly and professional first impression.
• Manage the flow of patients through the clinic in a timely, organized manner.
• Present and sell wellness plans and membership packages confidently and accurately.
• Support the clinic’s sales goals by converting new and returning patients into members.
• Answer phone calls and assist with appointment scheduling and patient inquiries.
• Re-engage inactive members and maintain up-to-date patient records using POS software.
• Assist with clinic marketing efforts and community outreach.
• Maintain a clean, organized front desk and clinic environment.
• Collaborate with team members and chiropractors to ensure a positive patient experience.

Skills

Customer service

Sales

Phone proficiency

Multitasking

Team collaboration

Stamina to stand for long periods

Education

High school diploma or equivalent

Tools

POS software

Job description

The Joint Chiropractic in Collierville, TN is hiring a Front Desk Coordinator for a full-time, on-site role. You will welcome patients, manage check-ins, and guide them through scheduling while promoting wellness plans and memberships.

The position requires strong customer service, basic sales ability, and the stamina to stand for long periods. You will collaborate with chiropractors and staff to ensure a smooth patient experience and contribute to clinic growth.