Wellness & Front Desk Associate — Part-Time Member Experience

ymcastark; Minerva (OH); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Complimentary membership

Discounted child care rates

Discounts on most programs

Job summary

The Minerva Area YMCA seeks a part-time team member to support the Wellness Center and Front Desk, delivering excellent member service and engaging with diverse participants.

Responsibilities include handling concerns, promoting memberships and programs, and building community connections within the YMCA environment. Weekday afternoons/evenings and Saturday mornings shifts are available; benefits include complimentary membership for part-time staff.

Qualifications

• Eagerness to welcome, connect, and engage with others.
• Strong listener with empathy and problem solving.
• Ability to relate effectively to diverse groups of people.
• Previous customer service, sales, or related experience.
• Solid computer skills and Microsoft Office experience required.
• Experience working with people of different backgrounds, abilities, opinions and perceptions.
• First Aid/CPR/AED certification preferred but will provide training.
• Knowledge in overall health and wellness related fields.
• Understanding of exercise equipment and procedures while in use.

Responsibilities

• Provides excellent service to members, guests, and program participants contributing to member engagement.
• Handles and resolves concerns.
• Promotes and sells memberships and programs.
• Builds relationships and helps connect community members to the YMCA.

Skills

Customer service

Sales experience

Active listening

Empathy

Microsoft Office

Problem solving

First Aid/CPR

Tools

Microsoft Office

Job description

The Minerva Area YMCA seeks a part-time team member to support the Wellness Center and Front Desk, delivering excellent member service and engaging with diverse participants.

Responsibilities include handling concerns, promoting memberships and programs, and building community connections within the YMCA environment. Weekday afternoons/evenings and Saturday mornings shifts are available; benefits include complimentary membership for part-time staff.