Wellness-Focused Front Desk Associate

Genesis Health Clubs; The Villages (FL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Flexible schedule

Wellness resources

Job summary

Genesis Health Clubs in The Villages, FL is seeking a Front Desk Associate to greet members, answer questions, resolve issues, and perform administrative duties, setting a welcoming tone for exceptional experiences.

You are a natural people person with a passion for health and fitness, delivering a high level of customer service and guiding tours for prospective members while ensuring the gym remains clean and compliant with safety rules.

Qualifications

• Previous customer service experience preferred.
• Strong communication and customer service skills.
• Upbeat and positive attitude!
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Skills

Customer service

Communication

Positive attitude

Basic computer skills

Job description

Genesis Health Clubs in The Villages, FL is seeking a Front Desk Associate to greet members, answer questions, resolve issues, and perform administrative duties, setting a welcoming tone for exceptional experiences.

You are a natural people person with a passion for health and fitness, delivering a high level of customer service and guiding tours for prospective members while ensuring the gym remains clean and compliant with safety rules.