Front Desk at Genesis Nights and Weekends

Genesis Health Clubs; Fort Collins (CO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Advancement opportunities

Training & development

Job summary

Genesis Health Clubs in Fort Collins seeks a friendly Front Desk Associate to join our gym. You are the face of our facility, greet members, answer questions, and handle administrative tasks with a smile.

In this role you will guide tours for prospective members, deliver excellent customer service, and help keep the facility clean and welcoming. Prior front desk or service experience is a plus.

Qualifications

• Previous customer service experience preferred
• Strong communication and customer service skills
• Upbeat and positive attitude
• Passion for health & fitness
• Basic computer proficiency

Responsibilities

• Enthusiastically greet members, prospective members, and guests
• Provide a high-level of customer service to all members and effectively resolve issues
• Handle front desk activities including answering phones and checking-in members
• Take prospective members on tours of the facility
• Ensure gym systems and processes are followed
• Enforce facility rules and regulations, ensuring facility is clean and safe

Skills

Customer service

Communication

Positive attitude

Health & fitness passion

Basic computer proficiency

Job description

Benefits:

• Employee discounts


• Flexible schedule


• Opportunity for advancement


• Training & development

We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.

You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.

Responsibilities:

• Enthusiastically greet members, prospective members, and guests


• Provide a high-level of customer service to all members and effectively resolve issues


• Handle front desk activities including answering phones and checking-in members


• Take prospective members on tours of the facility


• Ensure gym systems and processes are followed


• Enforce facility rules and regulations, ensuring faciling is clean and safe

Qualifications:

• Previous customer service experience preferred


• Strong communication and customer service skills


• Upbeat and positive attitude!


• Passion for health & fitness


• Basic computer proficiency