Wellness Experience Specialist

Socket.dev; Town of Texas (WI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discount

Job summary

MATTR Biowellness Club is hiring a Wellness Technician to warmly greet clients, conduct tours, and guide memberships. You will handle bookings, consultations, and product recommendations while maintaining a welcoming, professional environment.

Responsibilities include educating clients on health modalities, supporting the EMR system, and keeping treatment areas clean and organized. Evening and weekend availability is required as the shop operates seven days a week.

Qualifications

• Customer service experience is required.
• Experience in health, wellness, fitness, beauty, or related field is preferred.
• Evening/weekend flexibility as store is open 7 days/week.
• Strong organizational and interpersonal skills.

Responsibilities

• Greeting clients and assisting them with modalities.
• Giving facility tours and client consultations with prospective members.
• Selling memberships and packages that are appropriate to the client's needs.
• Booking, confirming, rescheduling and canceling appointments via the EMR system.
• Opening and closing the store according to in-store procedures.
• Educating clients on modalities and health benefits.
• Maintaining equipment and treatment areas.
• Demonstrating excellent customer service and client support.

Job description

MATTR Biowellness Club is hiring a Wellness Technician to warmly greet clients, conduct tours, and guide memberships. You will handle bookings, consultations, and product recommendations while maintaining a welcoming, professional environment.

Responsibilities include educating clients on health modalities, supporting the EMR system, and keeping treatment areas clean and organized. Evening and weekend availability is required as the shop operates seven days a week.