Wellness Experience & Membership Concierge

Restore Hyper Wellness of Chicago

Northfield Township (IL)

On-site

USD 19,000 - 28,000

Full time

14 days+
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Benefits offered by this job

Competitive hourly wage with monthly”?
Free and discounted wellness services
Positive impact on people's lives

Job summary

Restore Hyper Wellness is seeking an enthusiastic in-store representative to greet clients, assist with wellness services, and manage bookings at our Northfield Township location. You will onboard new clients, perform tours, and promote service packages and memberships.

The role requires at least one year of retail customer service, strong communication, and a passion for health and wellness, with weekend availability. Training emphasizes member retention and education.

Qualifications

  • At least one year of customer service experience in a retail environment.
  • Weekend availability is required.
  • Candidates hold or are pursuing a degree in kinesiology, exercise science, personal training, or a related field.

Responsibilities

  • Greet clients and assist with wellness services.
  • Handle calls, voicemails, bookings, rescheduling and cancellations.
  • Onboard new clients by completing medical waivers and creating profiles in the POS.
  • Conduct tours and sell service packages and memberships.
  • Educate clients on services, benefits, and at-home care.
  • Open and close procedures; maintain a safe environment.
  • Represent the brand and promote Restore’s values.

Skills

Customer service experience
Communication skills
Collaboration
Health and wellness interest

Education

Degree in kinesiology / related field

Tools

Point-of-sale system

Job description

Restore Hyper Wellness is seeking an enthusiastic in-store representative to greet clients, assist with wellness services, and manage bookings at our Northfield Township location. You will onboard new clients, perform tours, and promote service packages and memberships.

The role requires at least one year of retail customer service, strong communication, and a passion for health and wellness, with weekend availability. Training emphasizes member retention and education.

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