Wellness Concierge & Membership Advocate

Restore Hyper Wellness; Glastonbury (CT); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Flexible schedule

Wellness resources

Casual Dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness is seeking Hyper Wellness Representatives to be the face of each location, delivering a high-quality customer experience. You will greet clients, explain services, and manage bookings while contributing to a fun, health-focused store culture with growth opportunities.

Role emphasizes sales of memberships and service packages, strong customer service, and weekend availability. Training provided; starting wage is competitive for the CT area.

Qualifications

• You’re passionate about health and wellness.
• Sales experience with memberships and service packages.
• At least one year of customer service in retail.
• Weekend availability.
• Strong communication and collaboration skills.
• You’re pursuing a degree in kinesiology, exercise science, personal training, or related field.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean and secure environment for all guests and employees
• Serve as an expert on Restore products and services
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness® lifestyle
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions

Skills

Customer service

Sales

Communication

Teamwork

Weekend availability

Education

Kinesiology degree

Exercise science degree

Personal training certification

Tools

POS system

Job description

Restore Hyper Wellness is seeking Hyper Wellness Representatives to be the face of each location, delivering a high-quality customer experience. You will greet clients, explain services, and manage bookings while contributing to a fun, health-focused store culture with growth opportunities.

Role emphasizes sales of memberships and service packages, strong customer service, and weekend availability. Training provided; starting wage is competitive for the CT area.