Wellness Event Concierge & Onsite Liaison

Hispanic Alliance for Career Enhancement; Lenox (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

World class resort

Flexible schedules

Tuition or wellbeing reimbursement

Free golf

Employee discounts on spa services and

Discounted Hyatt rates

Job summary

Miraval Berkshires seeks an Event Concierge to be a visible, guest-facing member of the Group Sales & Events team. You will support onsite event planners, VIP guests, vendors, and resort departments, ensuring seamless execution of meetings, retreats, weddings, and events with exceptional service throughout the guest journey.

The role requires strong knowledge of Miraval operations, internal relationships across departments, and flexibility to work early mornings, late evenings, weekends, and

Qualifications

• Proficiency with Microsoft Office applications.
• Ability to quickly learn hospitality systems.
• Experience in hospitality, guest services, events, concierge, or resort operations.

Responsibilities

• Act as a liaison between clients, resort operations, and event planning.
• Coordinate logistics and fulfill special requests for day-of events.
• Provide proactive guest services and support for meetings, retreats, weddings, and events.

Skills

Microsoft Office

Hospitality systems

Job description

Miraval Berkshires seeks an Event Concierge to be a visible, guest-facing member of the Group Sales & Events team. You will support onsite event planners, VIP guests, vendors, and resort departments, ensuring seamless execution of meetings, retreats, weddings, and events with exceptional service throughout the guest journey.

The role requires strong knowledge of Miraval operations, internal relationships across departments, and flexibility to work early mornings, late evenings, weekends, and