Wellness Concierge & Shuttle Driver — Guest Experience

Canyon Ranch; Town of Texas (WI); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

Paid time off

Supplemental health care options

Life insurance

Maternity leave

Professional growth

Job summary

Canyon Ranch is expanding its wellness hospitality footprint with the Austin destination, inviting applicants to join a founding team. The role focuses on front-of-house guest services, luggage handling, valet support, and ensuring smooth check-ins and a high standard of guest care.

Requirements include a high school diploma or equivalent, a valid driver's license, and prior hospitality experience. The position offers comprehensive benefits and an inclusive, collaborative work environment.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license with acceptable driving history.
• Previous experience in hospitality or customer service required.
• Strong interpersonal and communication skills to interact with guests.
• Ability to work in a fast-paced, team-oriented environment with guest focus.

Responsibilities

• Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs.
• Serve as a knowledgeable resource for ranch amenities, activities, and local attractions.
• Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys.
• Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed.
• Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly.
• Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Canyon Ranch is expanding its wellness hospitality footprint with the Austin destination, inviting applicants to join a founding team. The role focuses on front-of-house guest services, luggage handling, valet support, and ensuring smooth check-ins and a high standard of guest care.

Requirements include a high school diploma or equivalent, a valid driver's license, and prior hospitality experience. The position offers comprehensive benefits and an inclusive, collaborative work environment.