Wellness Concierge & Sales — Flexible Weekend Hours

Restore; Dedham (MA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Complementary services

Discounted in-store services

Growth opportunities

Job summary

Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative to join our Newton, Dedham, and Hingham studios. You will be the first point of contact for clients, delivering excellent service and helping people feel their best through our wellness services.

We offer an hourly wage plus commissions, with flexible schedules including weekends. Training is provided to help you grow within a dynamic, supportive team focused on health and client satisfaction.

Qualifications

• A love for health and wellness and a high degree of care and empathy.
• At least one year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Excellent communication skills and sales skills.

Responsibilities

• Maintaining a professional and courteous relationship with every client
• Answering the phone and returning voicemails
• Booking, rescheduling and canceling appointments
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS
• Checking-in and retailing out customer sessions on our POS
• Greeting customers and ushering them to their service of choice
• Administering all non-medical and non-specialty services
• Providing service tours, selling packages & memberships
• Executingopening and closing duties
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
• Educate clients on the all Restore modalities
• When not with clients, assisting in other store operations: maintainingstore cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Skills

Customer service

Sales skills

Communication skills

Empathy

Job description

Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative to join our Newton, Dedham, and Hingham studios. You will be the first point of contact for clients, delivering excellent service and helping people feel their best through our wellness services.

We offer an hourly wage plus commissions, with flexible schedules including weekends. Training is provided to help you grow within a dynamic, supportive team focused on health and client satisfaction.