Wellness Concierge & Sales Pro - Weekend & Flexible Schedule

Restore Hyper Wellness & Cryotherapy; Newton Highlands (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Complementary services discounts

Growth opportunities

Job summary

Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative to join our Newton, Dedham, and Hingham studios. You’ll be the first person our clients meet, delivering outstanding customer service and guiding them to the right wellness services.

This role offers hourly earnings plus commissions, with full-time or part-time schedules that include weekends. Training is provided, and you’ll help educate clients on Restore modalities while contributing to a welcoming, high-energy

Qualifications

• At least 1 year of customer service experience in a retail/service environment.
• A love for health and wellness and a high degree of care and empathy.
• Availability to work weekends.
• Excellent communication and sales skills.

Responsibilities

• Maintaining a professional and courteous relationship with every client.
• Answering the phone and returning voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products offered.
• Educate clients on the Restore modalities.
• Assist in store operations when not with clients.

Skills

Customer service

Sales

Health & wellness

Communication

Job description

Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative to join our Newton, Dedham, and Hingham studios. You’ll be the first person our clients meet, delivering outstanding customer service and guiding them to the right wellness services.

This role offers hourly earnings plus commissions, with full-time or part-time schedules that include weekends. Training is provided, and you’ll help educate clients on Restore modalities while contributing to a welcoming, high-energy