Wellness Concierge & Sales - Flexible Hours & Weekends

Restore Hyper Wellness; Newton Highlands (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Flexible schedule

Discounted in-store services

Job summary

Restore Hyper Wellness is hiring friendly Wellness Representatives for Newton, Dedham, and Hingham locations. The role focuses on welcoming clients, explaining services, and delivering exceptional customer care in a fast-paced wellness studio.

Positions include full-time and part-time schedules with weekend availability. You will promote memberships, guide clients through sessions, and help educate customers on Restore modalities while supporting store operations and a positive guest experience.

Qualifications

• A love for health and wellness and a high degree of care and empathy.
• At least one year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Excellent communication skills and sales skills.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer the phone and return voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals.
• Educate clients on the all Restore modalities.
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Skills

Customer service

Sales skills

Communication

Empathy

Job description

Restore Hyper Wellness is hiring friendly Wellness Representatives for Newton, Dedham, and Hingham locations. The role focuses on welcoming clients, explaining services, and delivering exceptional customer care in a fast-paced wellness studio.

Positions include full-time and part-time schedules with weekend availability. You will promote memberships, guide clients through sessions, and help educate customers on Restore modalities while supporting store operations and a positive guest experience.