Wellness Concierge & Sales - Flexible Schedule

Restore; Hingham (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Restore Hyper Wellness is seeking friendly and motivated Wellness Representatives for its Newton, Dedham, and Hingham locations. You will be the first point of contact for clients, delivering excellent customer service and guiding visitors to their chosen services.

We offer full-time and part-time schedules, including weekends, with training to help you grow within a dynamic wellness team dedicated to helping clients feel their best.

Qualifications

• Love for health and wellness with a high degree of care and empathy.
• At least one year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Excellent communication and sales skills.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer phone calls and return voicemails.
• Book, reschedule and cancel appointments.
• Onboard new clients, obtain waivers, and create client profiles in POS.
• Check-in and process client sessions in POS.
• Greet customers and guide them to their service of choice.
• Provide non-medical and non-specialty services.
• Sell packages and memberships.
• Open and close the store duties.
• Maintain knowledge of modalities and products offered.

Skills

Customer service

Sales skills

Communication skills

Empathy

Job description

Restore Hyper Wellness is seeking friendly and motivated Wellness Representatives for its Newton, Dedham, and Hingham locations. You will be the first point of contact for clients, delivering excellent customer service and guiding visitors to their chosen services.

We offer full-time and part-time schedules, including weekends, with training to help you grow within a dynamic wellness team dedicated to helping clients feel their best.