Wellness Concierge: Flexible Hours & Weekend Availability

Restore Hyper Wellness; Dedham (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedule in a fun work环境

Access to complementary and discounted

Job summary

Restore Hyper Wellness in Newton, Dedham, and Hingham is hiring a friendly Wellness Representative to greet guests, explain services, and guide clients through check-in and product options. You will deliver excellent customer service, upsell memberships, and help manage appointments while maintaining store cleanliness and accurate client records.

Weekend availability and a passion for health and wellness are essential.

Qualifications

• A love for health and wellness and a high degree of care and empathy.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer the phone and return voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.

Skills

Customer service

Communication

Sales

Job description

Restore Hyper Wellness in Newton, Dedham, and Hingham is hiring a friendly Wellness Representative to greet guests, explain services, and guide clients through check-in and product options. You will deliver excellent customer service, upsell memberships, and help manage appointments while maintaining store cleanliness and accurate client records.

Weekend availability and a passion for health and wellness are essential.