Wellness Representative FULL TIME

Restore Hyper Wellness & Cryotherapy; Hingham (MA); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Complementary services

Discounted in-store services

Flexible schedule

Career growth

Job summary

Restore Hyper Wellness & Cryotherapy in Newton, Dedham, and Hingham is seeking a friendly Wellness Representative. You will be the first contact for clients, delivering excellent service, booking appointments, and describing services to guests.

We offer on-site training, a fun team environment, and opportunities for growth through performance-based commissions and in-store perks; weekend availability is required for this role.

Qualifications

• Customer service experience in retail/service environments.
• Availability to work weekends.
• Excellent communication and sales skills.

Responsibilities

• Maintain a professional and courteous relationship with every client.
• Answer the phone and returning voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals.
• Educate clients on all Restore modalities.
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Skills

Customer service

Sales skills

Communication skills

Empathy

Job description

Position at Newton, Dedham, and Hingham. Hourly earnings plus commissions based on sales.

We are looking for candidates for full time and part time includingweekends at our locations.Here is your chance to work at Restore Hyper Wellness, one of the fastest growing companies in America. We train you to become part a dynamic team to help people feel their best.

We coined the phrase Hyper Wellness because it exemplifies our approach: offer cutting edge services that have shown positive results, and striving to make our customers feel better every time they visit, and hyper stimulating the body’s natural defense mechanisms. For us, Hyper Wellness is a lifestyle that we believe improves the lives of our customers.

Restore’s unique wellness studios are efficient, fun, caring, and social. We educate and provide information in a completely transparent manner so that our clients can manage their wellness better. Every day, we help thousands of client-patients achieve their goals around sports performance, pain management, recovery, beauty, and overall wellness.

Restore Hyper Wellness is seeking a friendly and motivated Wellness Representative. We are looking for energetic caring individuals who are focused on wellness who would be the first person our clients meet. Excellent customer service for each and every guest who comes through our door is our priority.

Responsibilities

• Maintaining a professional and courteous relationship with every client
• Answering the phone and returning voicemails
• Booking, rescheduling and canceling appointments
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS
• Checking-in and retailing out customer sessions on our POS
• Greeting customers and ushering them to their service of choice
• Administering all non-medical and non-specialty services
• Providing service tours, selling packages & memberships
• Executingopening and closing duties
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals
• Educate clients on the all Restore modalities
• When not with clients, assisting in other store operations: maintainingstore cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Qualifications

• A love for health and wellness and a high degree of care and empathy.
• At least one year of customer service experience in a retail/service environment.
• Availability to work weekends.
• Excellent communication skills and sales skills.

Compensation & Benefits

• Competitive salary
• Flexible schedule in a fun work environment
• Access to complementary and discounted in-store services
• Opportunity for growth