Wellness Experience Specialist (Sales & Service)

Restore Hyper Wellness & Cryotherapy; Hingham (MA); Presencial; USD 21 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Complementary services

Discounted in-store services

Flexible schedule

Career growth

Resumo da oferta

Restore Hyper Wellness & Cryotherapy in Newton, Dedham, and Hingham is seeking a friendly Wellness Representative. You will be the first contact for clients, delivering excellent service, booking appointments, and describing services to guests.

We offer on-site training, a fun team environment, and opportunities for growth through performance-based commissions and in-store perks; weekend availability is required for this role.

Qualificações

• Customer service experience in retail/service environments.
• Availability to work weekends.
• Excellent communication and sales skills.

Responsabilidades

• Maintain a professional and courteous relationship with every client.
• Answer the phone and returning voicemails.
• Booking, rescheduling and canceling appointments.
• On-boarding new clients, obtain waivers, and create Client Profiles in our POS.
• Checking-in and retailing out customer sessions on our POS.
• Greeting customers and ushering them to their service of choice.
• Administering all non-medical and non-specialty services.
• Providing service tours, selling packages & memberships.
• Executing opening and closing duties.
• Maintain current product knowledge of all modalities and products that we can offer clients to support and enhance their goals.
• Educate clients on all Restore modalities.
• When not with clients, assisting in other store operations: maintaining store cleanliness, maintaining laundry upkeep, assisting in customer lead reach out, assist in community outreach, assist in creating store events, and assisting in social media efforts

Conhecimentos

Customer service

Sales skills

Communication skills

Empathy

Descrição da oferta de emprego

Restore Hyper Wellness & Cryotherapy in Newton, Dedham, and Hingham is seeking a friendly Wellness Representative. You will be the first contact for clients, delivering excellent service, booking appointments, and describing services to guests.

We offer on-site training, a fun team environment, and opportunities for growth through performance-based commissions and in-store perks; weekend availability is required for this role.