Wellness Concierge & Recovery Services Specialist

iCRYO; Chicago (IL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan after 90 days

Paid Time Off: 5 days year one, 10 in

Hands-on training and career growth

5% commission on services you sell

Complimentary and discounted access to

Job summary

iCRYO Edgewater seeks a Wellness Specialist to greet and educate guests, guide them to the right memberships and services, and deliver our recovery and lifestyle treatments on a bustling floor. You will drive guest satisfaction and conversions with energy and care.

The role emphasizes being on your feet, engaging with guests, and contributing to social events and promotions. On-site position with room for growth and career development.

Qualifications

• 2–3 years of retail or sales experience preferred.
• Health and wellness background a plus.
• RN license a plus (IV support).

Responsibilities

• Greet, educate, guide and convert guests on our services and memberships.
• Deliver cryotherapy and other wellness services to standard.
• Complete opening/closing checklists; keep treatment rooms, common areas, and the front desk clean, stocked, and reset.
• Lead by example in conversion: tours, memberships, service conversations, and add-ons; 5% commission on services you personally sell; log every touch.
• Support the center's social media and community outreach, and help run pop-ups, quarterly events, and promo nights, on site and in the community.

Job description

iCRYO Edgewater seeks a Wellness Specialist to greet and educate guests, guide them to the right memberships and services, and deliver our recovery and lifestyle treatments on a bustling floor. You will drive guest satisfaction and conversions with energy and care.

The role emphasizes being on your feet, engaging with guests, and contributing to social events and promotions. On-site position with room for growth and career development.